Frequently Asked Questions
Last Updated on February 29, 2021
If you have any questions about our products, your orders, or our services, feel free to reach out to our customer service team at support@logofoodzltd.com or call us directly at 07771147931. We’re always happy to help!
To cancel or change an order, please contact us within 30 minutes of placing it. You can email us or call customer support directly to request changes.
If you are not satisfied with your order, contact us within 24 hours of receiving it. We will guide you through our simple return and refund process.
Delivery typically takes 30–60 minutes depending on your location. For bulk or scheduled orders, delivery timelines will be confirmed via email or SMS.
We currently offer local delivery via our courier partners and in-store pickup. Nationwide shipping for non-perishable goods is also available.
We offer a freshness guarantee on all perishable items. If something isn’t right with your order, please contact us immediately and we’ll make it right.
You can cancel or modify your order within the first 30 minutes by calling our support line. Once an order is dispatched, changes may not be possible.